FAQ

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My Jerry's Dress is marked Awaiting Shipment for a long time, why hasn't my order shipped yet?
Jerry's Apparel sometimes take between 2 to 4 weeks to get shipped out. Most of the time it will ship within 48-72 hours, however in the instance ...
Mon, 18 Feb, 2019 at 2:00 PM
How long does it take for my order to arrive?
Shipping Times Packages usually ship within 24-48 hours. If you have ordered quad roller skates, it might take an extra day because they need to be ass...
Mon, 18 Feb, 2019 at 1:57 PM
My package is showing delivered but I did not receive it
Sometimes this happens for a couple of reason. Here is a list of steps you need to take before contacting us for a resolution. 1. Please check with ...
Mon, 7 Aug, 2017 at 11:08 AM
I'm buying new skates but I don't know what size to get?
When purchasing skates online it is very important to get your size right so you won't have to return them and pay extra money for shipping, not to men...
Tue, 3 May, 2016 at 4:39 PM
Sizing
SIZING CHARTS    Shopping online can be very challenging because picking the right size is not easy. Please find a list of sizing charts to h...
Thu, 17 Nov, 2016 at 1:31 AM
I'm buying new skates but I don't know what model is right for me
What type of ice skates are right for me? There are recreational skates (which are usually called Softec, or soft skates) and then there classic sk...
Wed, 16 Nov, 2016 at 1:18 AM
What ice skates accessories do I need?
We recommend that every skater should have soakers and skate guards Soakers protect your ice skating blade from rust and help to protect the ska...
Mon, 10 Oct, 2016 at 4:10 PM
How often should I sharpen my skates
That depends on how well you take care of them and how often you skate. Typically you can perform a finger nail test, hold you skate in your hand and sl...
Mon, 7 Aug, 2017 at 11:08 AM
Which Ice Skates Brand Should You choose
There are many ice skates brands on the US market such as Jackson, Riedell, Graf, GAM, Edea, SP Terri, Harlick, Lake Placid, American Athletics, Roces, B...
Mon, 7 Aug, 2017 at 11:08 AM
Breaking In Ice Skates
Breaking in ice skates can be very painful process. It takes weeks and sometimes well over a month to break in a pair.  Thankfully with the developme...
Mon, 10 Oct, 2016 at 4:15 PM